These surveys have proven their worth in the past and those who use them regularly experience much fewer unpleasant surprises related to their staff. If you lose a person who knows a great deal about your business and who was there for the very beginning, you are losing more than an employee. To prevent this, you need to have the adequate attitude towards subordinates, but also pay attention to their needs and desires, something that can be better achieved by the employee satisfaction survey.
It’s an inexpensive and highly effective method that will appeal to the employees as well and if conducted in the appropriate manner. You will receive many sincere results. If they feel that there is a lot of pressure on them, your employees will be reluctant to voice their complaints, which will pretty much defeat the purpose of the employee satisfaction survey. The more you know about your employees the easier will be to keep them happy so they will continue to serve your business for many years.